| Enabled | Use this checkbox to enable or disable the branch |
| Name | Branch name, must be unique |
| Description | Branch description |
| Queue Agent | Queue agent the branch is connected to |
| Branch Prefix | A three-character code (A-Z, optionally a digit in third position) used to identify the branch, for example when connecting hardware. |
| Time zone | Branch time zone |
| Mobile enabled | If enabled, the branch is available in Mobile Ticket. |
| Open Hours / Closing hours | General open hours of the branch. Not used by any application but you can use them for information to know when you can set the Reset time. |
| Address | Branch address, used for example by the branch address variable in notifications. |
| Postcode | Postcode, used for example by the postcode variable in notifications. |
| City | City, used for example by the city variable in notifications. |
| Country | Country, used for example by the country variable in notifications. |
| Latitude | Latitude, used for example by Mobile Ticket to determine branch position |
| Longitude | Longitude, used for example by Mobile Ticket to determine branch position |
| Reset time | The time of the day (HH:MM) when a branch is reset and all visits are ended and deleted. If you don’t want the branch to be reset, leave this field empty. |
| Operation profile | Operation profile that the branch is assigned to. The operation profile determines which services, queues and calling rules that should be applied for the branch. |
| Equipment profile | Equipment profile that the branch is assigned to. The equipment profiles determines which unit types (hardware and software devices) that the branch should have. |